SHOPPING INFORMATION

Delivery charges for orders from the Online Shop?

Delivery is free with purchase of $15 and above.

Otherwise, delivery fee is at a flat rate of $5 islandwide.

Kindly note that deliveries can be delayed due to unforeseen weather and traffic conditions. While we strive to fulfill all deliveries, we are not liable or responsible for any late or failed delivery due to unforeseen circumstances beyond our control or due to the absence of the recipient or wrong address given.

How long will delivery take?

Delivery will take 2-3 business days. For express delivery, please contact us via email or whatsapp +65 96111 1681.

Do you do events/caterings?

Yes, please contact us via email hello@smooze.fun

PAYMENT INFORMATION

What should I do if I receive a damaged or wrong product?

Please take a photo of the product and contact us via email hello@smooze.fun if wrong or damaged prodcuts are delivered.

Can I change or cancel my order?

We are open for changes if the orders are not yet processed. Please contact hello@smooze.fun/+65 9611 1681.