FAQ
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Why Smooze?
Our desserts are crafted with a perfect blend of natural and ingredients, innovative recipes, and a passion for delicious indulgence. Additionally, our products are plant-based, dairy-free, vegan, gluten-free, and halal. We take pride in offering healthier frozen desserts that stand out in both flavor and quality.
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Is Smooze suitable for special dietary needs?
Absolutely! We offer a variety of desserts to accommodate different dietary preferences, including dairy-free, vegan, gluten-free, and halal options. Check our product descriptions for detailed information on each frozen dessert.
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How do I place an order?
Ordering from us is simple! Just browse our online store, select the desserts you love, and add them to your cart. Follow the checkout process, providing your delivery details and payment information – your frozen desserts will be on their way!
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What is your delivery area/delivery fee/delivery time?
We currently ship within Singapore. The standard delivery fee is $5 & Free delivery with min $15. You can view the shipping fees during the checkout process before finalising your purchase. Your order will be processed within 3-4 working days.
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How are the desserts packaged for delivery?
To ensure your desserts arrive in perfect condition, we thoughtfully package them with care. Our packaging is designed to maintain freshness and prevent damage during transit. Your desserts will be delivered by cold trucks.
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How can I get in touch with customer support?
For any inquiries or assistance, you can reach our customer support team through hello@smooze.fun
We strive to respond promptly and ensure your dessert experience with us is nothing short of delightful!